Returns and Exchanges
You are more than welcome to return an item for store credit or exchange the item. We highly recommend opening and trying on all items when received to make sure that they fit to your liking.
Items must be postmarked within 10 business days after you receiving the item in order for us to accept the item and give you store credit or let you exchange the item. Please check your delivery date prior to sending back as we will not accept anything outside of that 10 business day window. We are not responsible for any items if they are not checked within the 10 business day window. If we have the available item, we can exchange it for the size you are needing. If we don’t have that item in stock, we will return the item for store credit only.
You will also be required to pay for shipping the returned item back to us. All returns must be unworn, free of any stains and odors (perfumes, animals, smoke etc.), and be in prime condition. We have the right to refuse any return due to it not abiding by the conditions previously stated. If an item is denied for return or exchange due to it not coming back to us in sellable condition (worn, stains, odors) you will be required to pay for shipping to return the items to you.
You must email us stating your name, order number and whether you would like to exchange (and for what size), or if you would like to return for store credit. We will notify you if we have the item that you want to exchange for. You must also include something inside your package stating your name and order number. If an order number is not stated in your email or package, we will not be able to return the item. You will be notified when it is exchanged or returned for store credit.
Shoes must be returned in the original box. They must be unworn, packaged, and in pristine condition. Any shoes returned without the original box will not be accepted for return. Items that have any kind of wear, especially on the bottom of the shoe, will not be accepted. All boxes must be placed inside of a package to return. We will not accept a shoe return if the label is placed anywhere on the shoe box. You will also pay for shipping the returned shoes back to us.
Masks, Face Shields, Clearance Merchandise, Jewelry, Bras, Bralettes, and Bandeaus:
We do no accept any masks, face shields, clearance merchandise, jewelry, bras, bralettes, and bandeaus for return. All sales are final.